Arlene has worked in social care for over twenty years, worked on the frontline, managed care homes, led strategic programmes, held senior operational role, and now runs her own consultancy and research organisation. 

This analysis draws on that twenty-year perspective to examine what has changed in the registration expectations of both the Care Quality Commission (CQC) in England and the Care Inspectorate (CI) in Scotland.

Arlene Bunton, director at Mac Research and Consultancy Limited, examines the major forces shaping the care home sector across the UK, with particular focus on Scotland and England, where divergent policy trajectories, regulatory frameworks, and market dynamics are producing markedly different landscapes for providers and the people they serve.

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With new legal responsibilities now in effect for UK employers, our Partner @Citation, provides 24/7 expert HR and Health & Safety support to help you stay compliant, reduce risk and save valuable time.