Best Laid Plans - Care planning in a crisis

Rising numbers of Care Homes are struggling with poor care planning, says Helen Fuller, Managing director at Care 4 Quality.

Despite The Health and Social Care Act 2008 introducing the five Key Lines of Enquiry (KLOE) back in 2014, care services across England are still failing to meet the standards of this framework and legislation, which essentially protects residents from avoidable harm, abuse and anything that breaches their human rights.

"Prior to the outbreak, 90% of inadequate care providers were down-rated during inspection due to their poor care planning."

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