CQC - Factual accuracy update from Royds Withy King

Good news that CQC appear to have done away with their previous plans to impose a 325-character limit on factual accuracy arguments.

It seems that CQC have done a u-turn on imposing a word limit on the factual accuracy process.  They have published new guidance and a form which extends the word limit significantly and, importantly, confirms that if the word limit is not sufficient to make your point, that you can continue the same point in the next box.  We are interpreting this as effectively removing the word limit altogether.

We recently reported that CQC were about to impose a severely restricted word limit on the factual accuracy process which would have meant that providers would be forced to conduct “factual accuracy by Twitter”.  Each proposed correction to a draft report would have to be made in 325 characters or less (which is approximately 50 words, just a bit longer than the average tweet).  This was clearly going to impose severe restrictions on providers’ ability to state their case, denying them appropriate access to justice.

On 5 April 2019, CQC quietly posted a further revised version of the “Factual Accuracy Check” form on its website.  The new form, which can be found here appears to do away with their previous plans to impose a 325-character limit on factual accuracy arguments. If I have understood this correctly, then I applaud this common sense change of heart by the regulator.

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