CQC registration insight from Arlene Bunton

Arlene has worked in social care for over twenty years, worked on the frontline, managed care homes, led strategic programmes, held senior operational role, and now runs her own consultancy and research organisation. 

She says "In that time, I have been through more registration processes, inspections, and regulatory changes than I can count — on both sides of the border".

This analysis draws on that twenty-year perspective to examine what has changed in the registration expectations of both the Care Quality Commission (CQC) in England and the Care Inspectorate (CI) in Scotland, what those changes mean for providers, what you actually need to get registered in each jurisdiction in 2026, and — critically — what commitment you are really signing up to when you put your name above the door.